q7777's Privacy Policy
Your personal information is of the utmost importance to us. This policy clearly explains what information we collect, how we use it, and what your rights are.
Introduction & Scope
01 Introduction
q7777 ("we", "our", or "platform") operates a reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") will inform you about what personal information we collect when you use the q7777 website and related services, and how we process, store, and protect it.
By using this website or its services, you will be considered to have agreed to the terms of this Privacy Policy. Our services are intended for persons aged 21 and above only.
02 Scope of This Policy
This Privacy Policy applies to the following:
- All individuals visiting any page or section of the q7777 website.
- Registered and active account holders on q7777.
- Users of betting, casino games, slots, or any other services.
- Individuals who contact our support team.
This policy does not apply to third-party websites that may be linked on our pages. Those sites should be consulted for their own privacy policies.
Information Collection & Use
03 Information We Collect
q7777 collects only the information necessary to provide services, ensure security, and meet legal obligations. This information is divided into two main categories:
a) Information You Provide Directly
- Identity Information: Full name, date of birth, national identity card or passport number.
- Contact Information: Mobile number and email address.
- Account Information: Username and password (stored in encrypted form).
- Financial Information: bKash, Nagad, Rocket, or Upay mobile wallet numbers — for transaction processing purposes only.
- Support Communications: Any messages or information shared with us via live chat or email.
b) Automatically Collected Information
- Technical Information: IP address, browser type and version, device information, and operating system.
- Usage Information: Pages visited, session duration, links clicked, and the source of your visit to the site.
- Cookies & Tracking: Session cookies and analytics cookies for improving functionality — explained separately.
- Transaction Records: Deposit, withdrawal, betting history, and bonus usage information.
04 Purpose of Using Information
q7777 uses the collected information for the following purposes:
- Account registration and identity verification.
- Managing deposit and withdrawal services (bKash, Nagad, Rocket, Upay).
- Providing uninterrupted betting and gaming services.
- Fraud detection and ensuring account security.
- Responding to support requests and resolving issues.
- Monitoring and implementing responsible gaming policies.
- Meeting legal and regulatory obligations.
- Improving service quality and user experience.
- Informing you about promotional offers where applicable (subject to your consent).
Information Sharing & Security
05 Information Sharing Policy
q7777 follows a strict data protection policy. Information is shared with third parties only in specific and limited circumstances:
Service Provider Partners
Minimum necessary information may be shared with trusted partners for effective operation of payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and fraud prevention services. These partners are contractually bound to meet our privacy standards.
Legal Requirements
Information may be disclosed where required to comply with a court order, legal process, or valid request from a government authority. In such cases, we provide only the minimum information legally permitted.
Corporate Operations
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be notified before any such change takes place.
06 Data Security Measures
To ensure the security of your information, q7777 has implemented multiple layers of technical and organisational measures:
- SSL/TLS Encryption: All data transmitted on the website is transferred via encrypted connections.
- Password Hashing: Passwords are never stored directly; they are hashed using strong cryptographic methods.
- Access Controls: Your information can only be accessed by authorised personnel, and only on a need-to-know basis.
- Regular Security Reviews: Regular security assessments are conducted to identify and address potential vulnerabilities.
- Data Minimisation: Only information essential to providing the service is collected.
- Firewall & Intrusion Detection: Active security monitoring is maintained at the server level.
However, it is important to understand that transmission of information over the internet is not completely secure. We make every effort, but it is not possible to guarantee 100% security.
Cookies & Tracking Technologies
07 Cookies Policy
Cookies are small text files stored in your browser. q7777 uses the following types of cookies to maintain service quality and improve the user experience:
Essential Cookies
These cookies are essential for keeping your session active, maintaining login status, and verifying security. Without them, the core functionality of the site will not work properly.
Functionality Cookies
These cookies are used to remember your preferred language, display settings, and other customisations.
Analytical Cookies
Anonymous usage data is collected to understand which sections of the site are used most and where improvements are needed.
Most browsers offer options to control cookies. However, disabling essential cookies may affect some important site functionality.
Your Rights & Controls
08 User Rights
Every user of the q7777 platform retains the following rights regarding their own information:
Right to Know
You may request to know what information we hold about you and for what purpose it is being used. Upon request, we will inform you in clear and understandable language.
Right to Correction
If any information stored in your account is incorrect or outdated, you may request a correction. Accurate information will be updated promptly.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, information required for legal obligations or resolution of ongoing disputes may need to be retained for a specified period.
Right to Object to Processing
You may object to marketing communications or analytical processing. Relevant processing will be stopped in accordance with your preference.
Right to Data Portability
In certain circumstances, you may request your information in a structured, machine-readable format.
09 Data Retention Period
q7777 retains your information only for as long as necessary. The general policy is as follows:
- Account Information: For the duration the account is active and for a reasonable legal period after closure.
- Financial Transaction Records: For the period required by legal and regulatory requirements.
- Support Communications: For a relevant period after the issue has been resolved.
- Analytics Data: May be retained in anonymised form for an extended period for service improvement purposes.
Once the need for data retention has ended, information is deleted or anonymised using a secure method.
10 Privacy Protection for Minors
q7777 services are for persons aged 21 and above only. We do not knowingly collect information from any person under the age of 21. An age verification process is applied at the time of registration.
If any minor's information has been collected without our knowledge and this is brought to our attention, we will take immediate steps to delete that information.
Policy Updates & Contact
11 Changes to This Policy
This Privacy Policy may be updated periodically in response to changes in q7777's services, legal requirements, or industry standards. For significant changes:
- The updated policy will be published on this page.
- The effective date will be noted at the top of the page.
- Registered users will be notified of important changes where possible.
Continued use of the service after an update will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.
12 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us. q7777's support team is available 24 hours a day, 7 days a week, ready to assist in both Bengali and English.
Chat with us directly from any page on the site — the fastest way to get a response.
[email protected]
24/7 — available at all times according to Bangladesh Standard Time (BST, UTC+6).
When a privacy-related complaint is raised, we will investigate it promptly and confidentially and work towards a resolution.
Related Policies
To understand q7777's complete legal framework, please also visit the following pages: